Frequently Asked Questions
Do you ship outside of the US?
Yes we do, but only to Canada at this time. Work is underway to also ship to Australia, New Zealand and the UK.
What is the estimated time of arrival on orders within the US?
Upon receipt of an order, shipping time can be between 3 to 5 days Standard Shipping and 4 to 8 days Economy Shipping within the US. About 10 days Standard Shipping and about 14 days Economy Shipping for Canada.
Do you have a return policy?
Yes. Our Return Policy can be accessed thru the Return Policy section of the store by clicking the Return Policy button at the footer area of the store front.
How do I contact Customer Support?
All customer related inquiries/complaints should be sent via e-mail to bullandbearshop@aol.com. See Contact Information section of the store. We will respond within 24 hours upon receipt of the inquiry/complaint only to validated customers who have purchased our products and encountered legitimate issues.
Are your products intended only for stock market traders and investors?
Although our products' theme was inspired by the US and Canadian Stock Exchanges, they are by no means intended for traders and investors only. Anyone , traders, investors, or not can purchase any of our products as they choose to.
Do you welcome marketing affiliates?
We do not have an affiliate marketing program at the moment.